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Email Server Information

Firehouse Solutions runs a SmarterMail Enterprise server to give every department fast, reliable email. Everything you need to read mail on the web, in Outlook or on a phone is on this page.

Hosted, filtered and backed up

Website administrators are given Domain Administrator access to SmarterMail and manage the email accounts for their own organization. Members can read mail three ways:

  • On the web at firehouse.email
  • In a desktop client such as Microsoft Outlook, Thunderbird or eM Client
  • On an Android phone, iPhone or tablet

Exchange is supported for Microsoft Outlook 2016 and later. When adding the account, choose Exchange and sign in with your SmarterMail address and password. Outlook then synchronizes mail, folders, contacts, the global address list, tasks and notes.

For every other client we recommend IMAP. It keeps messages and folders in step with the server, so the same mailbox looks the same on every device.

Open Webmail
Email serverSmarterMail Enterprise
Webmailhttps://firehouse.email
DatacenterMicrosoft Azure (East US)
Server IP address40.76.153.250
MX record / hostnamemail.firehousesolutions.com
ProtocolsExchange, IMAP, POP3, SMTP, LDAP, XMPP, CalDAV, CardDAV
Sign-in allowed fromUnited States, Canada, Mexico, Bahamas, Cayman Islands, Jamaica, Turks and Caicos, Puerto Rico
AntispamBarracuda Reputation Block List, Cyren Threat Intelligence, Message Sniffer, realtime blacklists, Rspamd, user reporting
MalwareClam AntiVirus

Set up a computer, laptop or phone

  • UsernameYour full email address
  • PasswordSet in SmarterMail
  • Use SSLYes
  • Secure passwordYes
ServiceProtocolServerPortNotes
Incoming mailIMAPmail.firehousesolutions.com993Recommended for every device
Incoming mailPOP3mail.firehousesolutions.com995Downloads mail to one device only
Outgoing mailSMTPmail.firehousesolutions.com465 or 587Authenticate with the same address and password
DirectoryLDAPmail.firehousesolutions.com389Bind DN is your full email address
ChatXMPPmail.firehousesolutions.com5222 client
5269 server		-
Contacts and calendarCardDAV, CalDAVhttps://mail.firehousesolutions.com/WebDAV/-Username is your full email address

Guides and resources

Questions about a mailbox, a device or a bounce? Email Support@FirehouseSolutions.com or open a request in the Customer Support Center.

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