Small company. Serious infrastructure.
Volunteers at heart.
Firehouse Solutions is the flagship service of Technology Reflections, Inc., a software and hosting company in Leonardtown, Maryland. Since 2003 we have written every line of the platform ourselves, run the servers ourselves and answered the phone ourselves.
Started in a firehouse. Still there.
Firehouse Solutions launched in 2003 to bring modern web services to local fire departments that had none. The first sites were public websites. Then the departments asked for a place to keep the roster, then the minutes, then the schedule, then the LOSAP points, then a screen in the bay.
Twenty years later the platform runs hundreds of public websites, members-only portals and station display boards nationwide, on one shared codebase that we deploy fleet-wide from a single master. Every improvement reaches every department the day it ships.
Several members of our team are active volunteers in St. Mary's County fire and rescue. We build tools we rely on ourselves, and we hear about it at drill night when something could be better.
Practical, professional technology that supports information management, internal communications and public relations for the organizations we serve.
How we work
Own the whole stack
We write the application code, administer the databases, run the mail servers and manage the cloud. When something needs to change, we change it. No vendor tickets, no waiting.
Practical over flashy
Our users are volunteers, administrators and officers with a job to do. Features earn their place by saving time, not by winning design awards.
Support is the product
The people answering the phone are the people who built the software. Requests are reviewed carefully and completed promptly, and you are told if more time is needed.
Security by default
SSL on every site, two-factor authentication, IP lockdown, rate-limited APIs and continuous defenses against injection, denial-of-service and malware.
Keep improving
One shared codebase means every client receives every improvement. Dark mode, AI-assisted writing, video galleries and a public API all arrived as platform-wide updates.
Community roots
We volunteer in the same county fire and rescue system our first customers came from. The platform is built from the inside of the firehouse, not the outside.
Engineered for uptime
The platform runs as a network of load-balanced web servers, MySQL database servers and enterprise email servers, deployed as virtual machines in Microsoft Azure. The full stack is mirrored in two regions, East US and West US, kept in sync so either region can carry the load, with nightly backups in each.
- Server-side code in Adobe ColdFusion, deployed fleet-wide from a single master
- Roughly 1,000,000 web pages served per day at a 200 millisecond average page load time
- Network firewalls and cybersecurity tooling guarding against SQL injection, DoS attacks and malware
- Website analytics, spam filtering, domain registration and DNS management included
Two decades of shipping
2003: Founded
Firehouse Solutions launches to bring modern web services to local fire departments.
Members Area
Secure portals add personnel, scheduling, forums, documents, LOSAP records and custom databases.
Microsoft Azure
The fleet moves to load-balanced Azure virtual machines mirrored across East US and West US.
Boards, API, AI
Real-time display boards, a documented JSON API, dark mode, Facebook auto-post and the AI assistant.
Technology Reflections, Inc.
Firehouse Solutions is a service of Technology Reflections, Inc., which also designs and hosts cloud applications for organizations outside the fire service. Same team, same servers, same standards.
P.O. Box 911
Leonardtown, MD 20650
Support: Support@FirehouseSolutions.com
