Straight answers.

Most departments are live within a few weeks of signing up. We build the design from your logo and photos, migrate your existing news, photos and documents, set up the modules you chose and train your officers before the switch is flipped. The schedule mostly depends on how quickly content and approvals come back from your side.

No. The site is updated from a browser with a WYSIWYG editor, and every module is managed from the members area. We handle the domain, DNS, SSL, email and hosting. If your web officer moves on, we train the next one.

Yes. We copy over news stories, photo galleries, documents, pages and rosters from your current site or from the files you send us. Several departments have told us the new site ended up with more of their history than the old one had.

Yes. The live demo site at firehousedemo.com is a working department site with a members area you can log into; the login is on its homepage. Questions after you have looked around? Contact us and we will walk you through it.

Fill out the Sign Up Now form with your organization, billing contact, domain name and the package you want. We review it, then email you the invoice, the terms and agreement, and the Website Startup Guide.

Three packages, each a flat monthly rate invoiced annually plus a one-time setup fee: Package One Fully Involved (website and members area) is $99.95 a month with $795 setup, Package Two Smoke Showing (website) is $59.95 a month with $795 setup, and Package Three Flashover (members area only) is $59.95 a month with $195 setup. There are no per-member fees.

Everything to get your solution up and running: web design, graphic design, content migration and hosting setup. Hosting, 500 email boxes, daily backups, analytics, free domain registration and technical support are then part of the monthly rate.

Invoicing is annual unless otherwise stated. We keep departments by being worth it.

Your officers, from any browser. News stories, photos, events, pages and menus are all edited in place. Officer approval workflows are optional, so a probationary member can draft a story that a line officer publishes.

Every site is mobile-first. One site serves the phone, the tablet, the desktop and the station TV.

Yes. News stories and events post to your Facebook page automatically, photo albums included, on a ten-minute background schedule. Auto-pull can also bring Facebook posts back onto the site.

Yes. Membership applications, volunteer interest forms and event registrations are built with the forms module, and online donations run through your own merchant account.

Every page is served over SSL. Logins support two-factor authentication, administrative functions can be restricted by IP address, and access to every module and document is controlled by role. The platform is protected by firewalls and continuous defenses against injection, denial-of-service and malware.

Yes. The records module tracks points, hours and attendance by category per member per year, with configurable point tables, Excel import and export, and the report formats county and state programs expect.

Yes. The database builder has 24 field types, approval workflows, email routing, Excel import and export, and every database you build gets a searchable list, a display board widget and an API endpoint.

Yes. Positions, shifts, repeat rotations, member self-signup with rules, officer assignment and swaps, plus sign-up sheets for everything that is not a shift. Today's crew shows on the display boards.

Yes. Presentations, quizzes, certification tracking with expiration reminders, a leaderboard and an officer dashboard. Completions can count toward LOSAP where your program allows it.

Any HDTV with a browser. A small PC, a stick computer or the TV's own browser opens the board's address and runs it around the clock. There are no per-board fees and no limit on the number of boards.

Your own announcements, minutes, documents, training records and LOSAP data, under the same permissions the modules enforce. It does not browse the web, and a member only sees what that member is allowed to see.

Yes. The read-only JSON API has fourteen endpoints, token authentication, IP whitelisting, rate limiting and ninety days of call logging, all managed from the members area.

On load-balanced Microsoft Azure virtual machines mirrored across East US and West US, with nightly backups in both regions. Either region can carry the load.

Us. Phone, email and the Customer Support Center all reach the team that writes and hosts the platform. Outages on the servers themselves are handled around the clock.

Yes. The platform is one shared codebase deployed fleet-wide, so every department gets every improvement the day it ships, at no extra charge.

You do. Your news, photos, documents, records and data belong to your department, and you can export them.