Terms of Service
Effective October 23, 2026. These terms govern your use of this website. Services for customer organizations are governed by the service agreement signed with each organization, which controls where the two differ.
Use of this website
This website is provided by Technology Reflections, Inc. to describe the Firehouse Solutions platform and to let you contact us. You may use it for that purpose. You may not use it to send unsolicited messages, to attempt to gain access to systems or data you are not authorized to use, to interfere with its operation, or to copy its content for commercial use without our permission.
Content and trademarks
The text, graphics, logos and design of this website are owned by Technology Reflections, Inc. or used with permission. Firehouse Solutions and the flame logo are marks of Technology Reflections, Inc.. Photographs of fire department activities appear courtesy of the departments pictured and may not be reused without their permission. Other names and marks belong to their owners.
Information you submit
When you submit a sign-up or contact form, you confirm that the information is accurate and that you are authorized to provide it. We will use it as described in our Privacy Policy.
Services for organizations
Websites, members areas, display boards, email, the API and related services are provided to customer organizations under a written service agreement. That agreement, not these website terms, sets out fees, term, support, data ownership, acceptable use and the responsibilities of each party. Nothing on this website is an offer that binds either party until a service agreement is signed.
Descriptions and pricing
Feature descriptions on this website reflect the platform as of the effective date and may change as the platform improves. Prices shown on this website are current as of the effective date; the price for an organization is the price in its invoice and service agreement.
Third-party links and services
This website links to third-party sites and uses third-party services such as Google Fonts, Google Analytics and Google reCAPTCHA. We are not responsible for those sites or services, and their use is subject to their own terms.
Disclaimer
This website is provided "as is". To the fullest extent permitted by law, Technology Reflections, Inc. disclaims all warranties, express or implied, regarding this website, including warranties of merchantability, fitness for a particular purpose and non-infringement, and does not warrant that the website will be uninterrupted or error-free.
Limitation of liability
To the fullest extent permitted by law, Technology Reflections, Inc. will not be liable for any indirect, incidental, special, consequential or punitive damages arising out of your use of this website. Liability to customer organizations for the services is governed by the service agreement.
Governing law
These terms are governed by the laws of the State of Maryland, without regard to its conflict of laws rules. Any dispute arising from this website will be brought in the state or federal courts located in Maryland.
Changes
We may update these terms. The effective date at the top will change when we do, and continued use of the website after a change means you accept the updated terms.
Contact
Technology Reflections, Inc.
P.O. Box 911
Leonardtown, MD 20650
Phone: 301.475.1900
Email: Sales@FirehouseSolutions.com