Firehouse Solutions
Web Design and Data Management for Firefighters, Rescue Techs, EMTS, Medics, and All Others Who Save Lives
Phone 301.475.1900
Web Design and Data Management for Firefighters, Rescue Techs, EMTS, Medics, and All Others Who Save Lives Phone 301.475.1900   
Firehouse Solutions Firehouse Solutions

February 5, 2024:
Introducing Upgraded SmarterMail and
October 26, 2023:
Deprecate TLS 1.0/1.1 Security Protocols
June 17, 2023:
SmarterMail Software Upgrade and Welcome to
January 12, 2023:
Introducing New Emergency Alert Screens for Display Boards
June 9, 2022:
Facebook Auto-Pull, New Database Access Level, More Disk Storage, and Google/Microsoft Single Sign On
October 21, 2021:
Facebook Auto-Post Now Available
Email Server Information

Firehouse Solutions utilizes a SmarterMail server to provide fast, reliable and efficient email communication for our customers. The server information is outlined below:

Email Server: SmarterMail Enterprise
Webmail Interface:
Datacenter: Microsoft Azure (East US)
Server IP Address:
MX Record / Hostname:
Supported Protocols: Exchange, IMAP, POP3, SMTP, LDAP, XMPP, CalDAV, CardDAV
Authentication Allowed: United States, Canada, Mexico, Bahamas, Cayman Islands, Jamaica, Turks and Caicos
Antispam Measures: Barracuda Reputation Block List, Cyren Threat Intelligence, Message Sniffer, Realtime Blacklists, RspamD, User Reporting
Malware Measures: Clam AntiVirus

Website Administrators are given Domain Administrator access to SmarterMail and can manage email acccounts for their organization. Users may check email using any of these methods:

  • Via the web by accessing
  • Via an email pc client, such as Microsoft Outlook, Thunderbird, eM Client, etc.
  • Via a smartphone or handheld device such as Android or iPhone

We now offer Exchange support for Microsoft Outlook 2016 and Microsoft Outlook 2019. When adding your account to Outlook, select the Exchange icon and use your SmarterMail login credentials. Once connected, Outlook will synchronize email, folders, contacts, global contacts, tasks, notes, and shortcuts.

Firehouse Solutions recommends using IMAP (Internet Message Access Protocol). IMAP synchronizes messages and folders with the mail server, allowing you to manage email across multiple devices.

Configure Email on a Computer, Laptop, or SmartPhone

The following settings are recommended for secure device synchronization:

Incoming Protocol: IMAP
Incoming SSL Port: 993
Incoming Server:

Incoming Protocol: POP3
Incoming SSL Port: 995
Incoming Server:

Outgoing Protocol: SMTP
Outgoing SSL Port: 465 or 587
Outgoing Server:

Username: [Full Email Address]
Password: [Set in SmarterMail]
Use SSL: Yes
Use Secure Password: Yes

CardDAV Server:
CalDAV Server:
Username: [Full Email Address]

LDAP Port: 389
Bind DN: [Full Email Address]

XMPP Client Port: 5222
XMPP Server Port: 5269

Step-By-Step Instructions and Additional Resources

Setting up Email on Microsoft Outlook (PDF)

Setting up Email on Microsoft Outlook Mobile (PDF)

Setting up Email on Android (PDF)

Setting up Email on iPhone (PDF)

Sync Contacts and Calendar with Android using CardDAV/CalDAV

Sync Contacts and Calendar with iPhone Using CardDAV/CalDAV

Outlook CalDav Synchronizer (Free Plugin)

If you have any questions, feel free to contact us at