Firehouse Solutions
Web Design and Data Management for Firefighters, Rescue Techs, EMTS, Medics, and All Others Who Save Lives
Live Chat
Phone 301.475.1900
Web Design and Data Management for Firefighters, Rescue Techs, EMTS, Medics, and All Others Who Save Lives Phone 301.475.1900    Live Chat
Firehouse Solutions Firehouse Solutions

October 13, 2020:
Firehouse Solutions Partners with Microsoft Azure Cloud Computing Services
September 8, 2020:
Documents/Meeting Minutes Search and Display Board Upgrades
December 11, 2019:
SmarterMail Enterprise Password Requirement Strength
September 1, 2019:
Server Upgrades and Network Expansion
July 12, 2019:
Google ReCAPTCHA Upgraded to V3
June 25, 2019:
SSL Encryption Deployment Plan
E-mail Server Information

Firehouse Solutions utilizes a SmarterMail server to provide fast, reliable and efficient e-mail communication for our customers. The server information is outlined below:

Email Server: SmarterMail Enterprise SmarterMail
Datacenter: Microsoft Azure (East US)
Server IP Address:
Default Web Link:
MX Record:
Supported Protocols: IMAP, POP3, SMTP, LDAP, XMPP
Antispam Measures: Barracuda Reputation Block List
Cyren Premium Antispam
Honey Pot
Message Sniffer
Realtime Blacklists
Malware Measures: Clam AntiVirus


You may check e-mail using any of these methods:

  • Via the web by accessing
  • Via an e-mail desktop client, such as Microsoft Outlook, Thunderbird, etc.
  • Via a smartphone or portable device such as Android, iPhone, etc.

When using an e-mail client or smartphone, we recommend using the IMAP (Internet Message Access Protocol). We feel that this protocol is superior to POP3 (Post Office Protocol Version 3) because it does not allow you to synchronize folders. Instead of downloading, IMAP synchronizes messages with the mail server, allowing you to view your mail folders at home, work, or other locations.

Setting Up E-mail on a Computer, SmartPhone, or Other Electronic Device

Software varies for each manufactured device, but the mail settings will the same. We recommend using the following settings when configuring e-mail on your device:

Incoming Protocol: IMAP
Incoming SSL Port: 993
Incoming Server:

Incoming Protocol: POP3
Incoming SSL Port: 995
Incoming Server:

Outgoing Protocol: SMTP
Outgoing SSL Port: 465
Outgoing Server:

Username: [Full E-mail Address]
Password: [Set in SmarterMail]
Use SSL: Yes
Use Secure Password: Yes

CardDAV Server:
CalDAV Server:
Username: [Full E-mail Address]

LDAP Port: 389
Bind DN: [Full E-mail Address]

XMPP Client Port: 5222
XMPP Server Port: 5269

Tutorials and Knowledgebase Articles

Setting up E-mail on Microsoft Outlook (PDF)

Setting up E-mail on Microsoft Outlook Mobile (PDF)

Setting up E-mail on Android (PDF)

Setting up E-mail on iPhone (PDF)

Sync Contacts and Calendar with Android using CardDAV/CalDAV

Sync Contacts and Calendar with iPhone Using CardDAV/CalDAV

Outlook CalDav Synchronizer (Free Plugin)

If you have any questions, feel free to contact us at