Web Design and Data Management for Firefighters, Rescue Techs, EMTS, Medics, and All Others Who Save Lives Phone 301.475.1900    Live Chat
Firehouse Solutions Firehouse Solutions

Website Launch Notifications

September 4, 2018:
Mail Server SSL Certificate Renewed - Issues Connecting with iPhone
July 16, 2018:
Community Launched to Propose an Idea, Report a Problem, or Ask a Question
December 21, 2017:
Display Boards are now in Beta Mode
June 4, 2017:
Enforcing SSL using SmarterMail Webmail Client
May 25, 2017:
Introducing SmarterMail 16 with a Redesigned User Interface
January 12, 2017:
Google reCAPTCHA Introduced to Combat Spam Bots

Firehouse Solutions utilizes a SmarterMail server to provide fast, reliable and efficient e-mail communication for our customers. The server information is outlined below:

SmarterMail Version: SmarterMail Enterprise Edition 16.3.6790 SmarterMail
Server IP Address:
Default Web Link: https://mail.firehousesolutions.com
MX Record: mail.firehousesolutions.com
Supported Protocols: IMAP, POP3, SMTP, LDAP, XMPP
Antispam Measures: Commtouch
Bayesian Filtering
Barracuda Reputation Block List
Reputable Blacklists
Antivirus Measures: Symantec

You may check e-mail using any of these methods:

  • Via the web by accessing https://mail.firehousesolutions.com.
  • Via an e-mail desktop client, such as Microsoft Outlook, Thunderbird, etc.
  • Via a smartphone or portable device such as Android, IPhone, etc.

When using an e-mail client or smartphone, we recommend using the IMAP (Internet Message Access Protocol). We feel that this protocol is superior to POP3 (Post Office Protocol Version 3) because it does not allow you to synchronize folders. Instead of downloading, IMAP synchronizes messages with the mail server, allowing you to view your mail folders at home, work, or other locations.

Setting Up E-mail on a Computer, SmartPhone, or Other Electronic Device

Software varies for each manufactured device, but the mail settings will the same. We recommend using the following settings when configuring e-mail on your device:

Incoming Protocol: IMAP
Incoming SSL Port: 993
Incoming Server: mail.firehousesolutions.com

Incoming Protocol: POP3
Incoming SSL Port: 995
Incoming Server: mail.firehousesolutions.com

Outgoing Protocol: SMTP
Outgoing SSL Port: 465
Outgoing Server: mail.firehousesolutions.com

Username: [Full E-mail Address]
Password: [Set in SmarterMail]
Use SSL: Yes
Use Secure Password: Yes

LDAP Port: 389
XMPP Client Port: 5222
XMPP Server Port: 5269

If you have any questions, feel free to contact us at Support@FirehouseSolutions.com

Copyright © Technology Reflections, Inc. - A Team of Data Management Experts