Firehouse Solutions
Web Design and Data Management for Firefighters, Rescue Techs, EMTS, Medics, and All Others Who Save Lives
Live Chat
Phone 301.475.1900
Web Design and Data Management for Firefighters, Rescue Techs, EMTS, Medics, and All Others Who Save Lives Phone 301.475.1900    Live Chat
Firehouse Solutions Firehouse Solutions


September 1, 2019:
Server Upgrades and Network Expansion
July 12, 2019:
Google ReCAPTCHA Upgraded to V3
June 25, 2019:
SSL Encryption Deployment Plan
March 4, 2019:
Various Feature Upgrades thus far in 2019
September 4, 2018:
Mail Server SSL Certificate Renewed - Issues Connecting with iPhone
July 16, 2018:
Community Launched to Propose an Idea, Report a Problem, or Ask a Question
Support Overview

What separates Firehouse Solutions from other companies is the unsurpassed level of service and support we provide. Our knowledgeable support team ensures that requests are carefully reviewed and completed in a timely manner.

Current customers can access our Customer Support Center to submit your request. You can also generate a support request by e-mailing our team at Support@FirehouseSolutions.com. Your request will be answered as quickly as possible. If additional time is required to complete the request, we will notify you.

If you still have questions, need immediate assistance, or simply wish to talk to a human, feel free to contact us at (301) 475-1900.

Support
Remote Desktop Support

On occasion, our team may need to access your computer in order to troubleshoot complex problems, such as e-mail software settings or website browser issues.

TeamViewer Firehouse Solutions uses TeamViewer for all remote support issues. To allow us to connect to your computer, simply follow these easy steps:
  1. Download and run the appropriate application below.
    TeamViewer QuickSupport for Windows
    TeamViewer QuickSupport for Mac
    TeamViewer QuickSupport for Android
    TeamViewer QuickSupport for iOS
  2. Supply your ID and Password to our support representative.
  3. Sit back, grab a cup of coffee, and let us fix it.
Note: TeamViewer does not install as an application on desktop computers. Once the remote support session with our team has ended, we will no longer be able to access your hardware without a new ID and Password.